If you need immediate IT support please call our helpdesk on 0330 2020 340.  If you prefer,  email us your request at

Whether you call or email, in all cases, when a request is received a support ticket will be created and a confirmation email sent to the User.


Providing you have an internet connection we are usually able to access your PC or laptop subject to you downloading a small piece of software on to your computer.  This software enables the engineer to take control of your keyboard and mouse, whilst you are on the phone.

If you need immediate desktop support please click the AMSHIRE QUICK SUPPORT BUTTON – this will download some software onto your machine which will allow us to remotely control your computer.