How to log a Support ticket via your Machine

How to log a Support ticket via your Machine

We are pleased to be able to give you another option in order to log a Support ticket.

Watch this 60 second video to learn more.

Each machine has an Amshire agent that runs in the System Tray. It’s from this agent that you can log a Support ticket. This new option also gives you the option to include a screenshot which may display an error message that you want us to see.

Don’t worry, you can still log Support tickets via phone, email or through the web portal.

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